Thank you for purchasing our products.  

In order to be eligible for a refund you must return the product within 7 calendar days of receiving it.  The product must be in the same condition that you received it and undamaged in any way.  

If the product has been customised to your requirements and approved by you prior to us fabricating  it you will not be eligible for a refund.  

After we receive your item, our team of professionals will inspect it and process your refund. The  money will be refunded to the original payment method used during the purchase. If the product is  damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not  be eligible for a refund.  

If anything is unclear or you have more questions feel free to contact our customer support team on 0405 733 335



  • AMFX Admin Avatar
    AMFX Admin

    We're so pleased you're happy with your fire pit Tiahna. Thank you for the fabulous feedback. Enjoy your fire pit :)

    Custom Words Fire Pit Image
    Custom Words Fire Pit
  • Tiahna Davis Avatar
    Tiahna Davis

    I bought a West's Tigers fire pit with custom words on the ends and absolutely love it! It's a year old, and is still as sturdy as the day it came. The above ground design makes it really safe for kids and pets. It looks great in the backyard whether there's fire in it or not.

    Custom Words Fire Pit Image
    Custom Words Fire Pit
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